We offer free returns within 30 days of delivery, subject to the terms below.
Returns must be requested within 30 days of delivery.
To qualify for a return:
The following are not eligible unless defective or we shipped the wrong item:
If your return is approved, we will provide a prepaid return label for eligible orders. Free returns are limited to one prepaid label per order. If abuse or fraud is suspected, we may deny free return shipping where permitted by law.
Exchanges are subject to stock availability. If your requested size or item is unavailable, we will issue a refund after the return is received and inspected.
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at kilo6@courageoneglobal.com with:
We will replace the item or refund you depending on availability and verification.
Email kilo6@courageoneglobal.com with:
We will reply with return instructions and a label if eligible.
Once we receive and inspect your return, we will notify you of approval or denial. If approved, refunds are issued to the original payment method. Your bank may take 5 to 10 business days to post the refund.
Original shipping costs are non refundable, except where required by law or when the return is due to our error.
Returns support: kilo6@courageoneglobal.com