This Shipping Policy explains processing times, shipping options, and delivery expectations.
Orders are typically processed within 1 to 3 business days. Processing time can be longer during launches, promotions, holidays, or high volume periods.
Shipping options and rates are displayed at checkout and may vary by location and order size. Express delivery may be available depending on destination and carrier service.
When your order ships, you will receive a tracking number by email. Tracking updates can take 24 to 48 hours to appear.
Delivery estimates shown at checkout are carrier estimates and are not guaranteed.
Customers are responsible for providing a correct shipping address. If a package is returned due to an incorrect address, we may need to charge additional shipping to reship the order.
If a package is delayed, check tracking first. If it appears lost, contact us at kilo6@courageoneglobal.com. We will work with the carrier. Replacement or refund decisions may depend on carrier confirmation and delivery scans.
If international shipping is offered, international orders may be subject to duties, taxes, and fees assessed by the destination country. These charges are the customer’s responsibility. Delivery timelines may vary due to customs processing.
Shipping support: kilo6@courageoneglobal.com
